Indian Embassy Announces Change in Outsourcing Service Provider

The existing service center of Cox & Kings Global Services (CKGS) located at 1250, 23rd Street, NW, Washington, DC 20037 for providing outsourcing services for Visa, OCI, Renunciation, Passport and Global Entry Program (GEP) (Website: will shut down its operations at close of business October 14, 2020.

Applicants can only submit applications on the CKGS website before the above deadline.

Applicants must ensure that their documents are shipped to CKGS with suitable pre-paid return envelopes in a manner to ensure it reaches CKGS by 1700 hours Eastern Standard Time on Friday, 16 October, 2020. Any applications received after Friday will be returned to the applicants without processing.

Applicants must ensure that they receive back the processed documentation from CKGS as it will not be possible for CKGS or the Embassy to take care of any returned envelopes. The responsibility is that of the applicant. With effect from October 19, 2020 and till M/s VFS Global – the new outsource service provider takes over operations (expected to begin on November, 2, 2020), the Embassy of India will provide direct limited services only in emergencies. Applicants are advised to keep in mind consular jurisdiction as well as the emergency contact information of the Embassy/Consulates in USA and submit an application to the relevant office. These details are available at

Emergency visa to the eligible categories allowed traveling to India as per the advisories issued from time to time by the Government of India. Visa applicants are requested to send an email to: and requesting for emergency visa. On receipt of the documentation checklist, applicants are requested to carefully go through the requirements relating to the different categories of visa before submitting their applications. The Embassy may request additional documentation in certain cases.
For diplomatic/official visas, please contact the Special Issuance Agency of the Department of State for completion of necessary formalities. In case of any questions, send an email to: for details.

For emergency passport services, applicants are requested to send an email to: explaining the reason. Only after approval from the Embassy, the application process must be initiated by the applicant.

OCI services will remain suspended till the new service provider takes over.

Applicants residing in the consular jurisdictions of Consulates General of India at Atlanta, Chicago, Houston, New York and San Francisco, may please visit the websites of respective Consulates for information on the services during the transition period.

The contact details of VFS Global, service fees details, their operational hours, etc. will be published on the websites of the Embassy of India, Washington DC and on the websites of the Consulates in due course.

For more details, visit