News Notes
Unforeseen circumstances, such as natural catastrophes (hurricanes, wildfires, severe weather, etc.), national emergencies (public health emergencies), or severe illness, can sometimes affect the processing of USCIS application, petition, or immigration request.
USCIS has discretion to take the measures on a case-by-case basis upon request, if you have been affected by an unforeseen circumstance.
You can request assistance by calling the USCIS Contact Center at 800-375-5283.
When you request help, explain how the impact of an unforeseen circumstance created a need for the requested relief. For example, if you lost all evidence of status or employment authorization, include an explanation in your description and a copy of a police report, insurance claim, or other report, if available, to support your request.
Update your address with USCIS to ensure you receive all correspondence and benefits in a timely manner and avoid possible delays related to your case. To update your address with USCIS, visit How to Change Your Address page. Note that changing your address with the U.S. Postal Service (USPS) will not change your address with USCIS. Contact USPS if you need to temporarily hold or forward your mail due to unforeseen circumstances or a temporary relocation.
For more details, visit uscis.gov.
